Shipping policy

Processing Time

All Maison Appalachia orders are handcrafted in small batches and mailed within 2 business days of purchase. You'll get a shipping confirmation with tracking once your order is on its way.

Shipping Method

Every order ships by USPS Ground Advantage. We mail orders within 2 business days, and delivery usually takes 4–6 business days after that, so most orders arrive within 6–8 business days. During the holidays, USPS delays can add a few extra days. Perfume contains alcohol, so USPS treats it as hazardous material and it has to travel by ground.

Shipping Cost

Free shipping on orders $29+. Orders under $29 ship for a flat $7. The $29 is counted after any discount code is applied.

Tracking

A tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking information to update after you receive your confirmation.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at curator@maisonappalachia.com and we will work to resolve the issue promptly.

International Shipping

We currently ship to US addresses only.